CONTACT
We are happy to help.
Always include your order number if it is about an order. Do not send health information in ordinary email.
Some company details are missing. The shop does not accept orders until they have been filled in.
The company
Company name missingAddress missing
CVR CVR number missing
Write to us
Email missing
Fault in a bracelet
Use "Complaint" on your order page, so we have all the details straight away. You can find your order through the link in your order confirmation or through order access.
Emergency profile
Edit your profile under My emergency profile. If you have found a bracelet, look up the ID – and call 112 in an emergency.
Ways to complain
If we cannot agree, you can complain to Nævnenes Hus, Center for Klageløsning (the Danish Complaints Board Centre), Toldboden 2, 8800 Viborg, Denmark (naevneneshus.dk). Read more in the terms and conditions.